We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The quality of this hair is amazing and delivery took exactly a week. I’m definitely buying more hair from this store.
I am satisfied I highly recommend I have 12 inches cheuveux super soft thank you store
Very accurate and I love the wig. It came sooner than expected which was perfect. Thank you so much
The hair was soft and silky with no bad smell. Very well packed! I can’t wait to install it. Buy this wig, you won’t regret it!
Looks exactly like the picture love it !!!
The hair is soft and it’s really easy to install. The density of the wig is perfect and it really gives it a full look! It’s super easy to maintain and comb through.I will be ordering more really soon.
The hair is so soft! I am 100% satisfied with this wig. Definitely ordering from them again. Great communication with store about shipping.
loveeee this hair! so soft and no shedding at all. 10/10 for me!
Oh my god the hair was good quality I received it fast it didn't have any smell And no shedding ,I do recommend it to anyone that's a beginner. The store communicated when it was sent out and it was an easy process. Thank you for a great first time experience. Highly recommend!
Sooo happy with this wig, it looks beautiful and soft and just like the pictures. I highly recommend. Thank you!
Wow, this wig is BOMB. I've hand it for a week and I've received at least 10 complements already. From family, House mates, even my non black manager at work. It look so natural. Sooooo soft and no shedding at all. This is an amazing price and wig all around. So happy I ordered it!
Omg this was my first time buying from this vendor and it definitely won’t be my last! I love love love this wig honey I’ve gotten so many compliments! Everyone loves it.. this wig is truly a must have! Human hair all the way and very silky I love it! I will be ordering more really soon.
I love how soft it is!!! Especially for the price! The hair is packaged nicely and the quality is amazing! It's soft a with no loss of quality or texture. I have even washed it recently and it has not started to shed, I'm very impressed. Will definitely be purchasing from this company again!
I am IMPRESSED with the product I received. This hair is everything I was looking for and more I’m very happy I followed the reviews and purchased this wig. It feels so soft, and the bangs are the perfect length and have no bad smell to it. the shipping was also very fast. I will keep shopping here.
the hair is sooo soft and beautiful. store kept me updated. I love the wig so much im about to order a longer wig right now.
I love how soft the hair is! It definitely is like the picture and I will be ordering again.
I love the hair, it's so soft and beautiful. I won't stop buying my hair from you because it's satisfying and it of best quality I highly recommend you。
this hair is beautiful. I love it soo much I can't to wait order other hair.
I love my hair so soft and fresh definitely going to buy again.