We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
I surprised my wife and ordered this for her birthday. She loves doing hair. I will always support her. She was super excited and very happy with this hair. Everything was fast shipping and came on time. I liked that very much. Because it came on time for her birthday. The hair is soft she can't stop running her hands through it. There was no harsh or chemical smell to it. I'm happy she is happy with the hair.
The hair is soft and light. I purchased 4 bundles of 22-28inches. I created a wig with the bundles. I did wash it before installing it however it did not have a smell prior to the wash. Shipping did not take long even whole ordering it during the holidays it still came quickly. The tracking was easy to follow and I had great communication with the company when needed. Will order again soon!
I am overly satisfied and will stick to you guys. I received within one week, beautiful full, natural look hair, just like the pictures. After the wash, it didn't shed and kept the same texture! Best service would definitely buy again and definitely recommend. Very happy with my purchase
although I got my hair on time and it was as described, I also have a very bad allergic reaction from this hair. I can't believe this hair gave me such a reaction. my scalp is on fire and draining fluids and has a burning sensation. I had to hospitalized. This was only in my hair for two days before I left the reaction. maybe it was sprayed with a chemical because it did say from Hong Kong when delivered but I not a happy customer and will never use this vendor again
The hair is honestly great hair and I like it. Very true to size and length very thick and pretty. super soft and bouncy, exactly like the photos. I am very happy with my order, the store leaves you information about your package. The quality is beautiful. Delivery was very fast. The hair smells very good. I recommend it thank you again
True to length, the volume is everything. I made a wig by using the sewing machine method. Doubled the wefts and all. There is no shedding.Seller was amazing and kept me updated the entire time the item was being processed and during the shipping period. I've gotten many compliments on the wig. I would order again!
BEST HAIR EVER ! it has NO smell , bundles are VERY thick , and true to length . overall i’m very satisfied with this hair ! and will be ordering again from this vendor . the store is also very nice and respectful , communicates with u , and keeps you updated . so definitely order . you won’t be disappointed !
I am very satisfied with the purchase. I will be buying from them again. This hair and some of the best i have come across in a while. You well not be disappointed. Shipping was on time. The bundles a very full and self. The store contacted me every step of that way. Response very quickly.
I LOVE THIS HAIR , the hair is soft and perfect amount of fullness! no shedding., hair doesn’t come with any smell , true to length. And i swam with it , after I dry it , put some oil and the hair was fresh and clean again!! Definitely recommend!! And will purchase again with this company.
I love the texture in the hair, i loved how natural it looked and made me feel like this hair was growing out of my head. Also it's not a wig, it feels nice on my head and very silky and wavy, The hair has volume and gives you that Glowing look! Definitely would recommend anyone to shop here
just received the hair , i ordered it on the 9 and received it on the 11th, i’ll post more photos once i install it for my birthday next week. it’s very soft , light shedding . only thing is the bundles are about a inch off in length . other than that for the amount you pay i am very satisfied .
The hair is very beautiful.the bundles are so great, I made it into a wig . The hair is true to length. the product was everything I wanted and needed and more!!!!! I love this hair so much and the price is very affordable.The vendor was very nice and made sure that the hair arrived to me.
I haven't installed this hair yet so I'm going off of first impressions but it seems amazing. The hair feels so soft and is so bouncy. Each bundle has a lot of hair in it and all of them are true to length ( I measured them with measuring tape). Communication with the store was great too and shipping was super fast. I received the hair in less than week. This was definately a good buy.
Ladies, this hair is soooooo beautiful.... $105 for beautiful hair like this is way better than us spending $500+ with other people. It fell so soft and luscious and the natural brown is so pretty. The shipper even put it in a little cute weave bag with a free gift inside. I can’t wait to get it installed. The vendor is so kind and fast at responding. It only took 2/3 days for my hair to come in and that was without a rush order. I will be doing a review on my YouTube
The curl pattern stayed after I bleached the hair twice. The hair did get dry after processing but that’s normal. Minimal to no shedding. The bundles are true to length and are not thin. I would purchase this hair again.