We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Fast delivery, nice hair!
For the price this is honestly some really good hair. Very little to no shedding and the hair line was plucked to perfection. I would definitely recommend this vendor. Also received the hair quick so that was a big plus.
The closure size is true, the bundles are soft, I made it into a wig, so far so good.
Great texture of the hair very affordable.
It’s perfect! She shipped my hair the same day ! it did come open but I know you can’t blame that on the store because more than likely it was the shipping! I will be coming back with photos of the hair
I recommend you to buy this hair, it’s so soft and the delivery was super fast.
Shipped really fast great soft texture! The closure is a 5x5 and is very big and full very good overall!
Hair was great quality, fast shipping & great customer service!
Hair is soft
So I had an overall good experience with this purchase, this is my own review and not told to do in any shape or form. I don’t really have pictures yet because I haven’t worn the hair like that due to I want to add an extra bundle in order to achieve my desired fullness/volume to it. On se pictures the hair is wavy, because I feel when it’s straight it’s too visible that it’s thin. But the quality of the hair is surprisingly good so far, true to length. The customer service could be better in terms of the time of answering. But I will add more pictures and a additional review when I get my last bundle.
The hair arrived fast and came less than a week. Good customer service and communication.
During the time of the pandemic I did not expect to get the hair quickly but it came within a week. The hair is very silky and the closure is full. I washed the hair and let it air dry, and I’m still in love. There is great communication with the sales. I will post pictures and leave additional feedback after creating the wig. Thank youu !!
Received the hair in great timing. Haven’t used it yet but it seems very soft and true to length.